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The Children's Ark

Reception/Administrative Assistant (Immigrant Connection)

Plano, Texas•Part-time
$15 hourly
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About the Job
Classification: Part-Time Hourly
Direct Report to: Site Director
Direct Report from: None

Summary of Position:
Immigrant Connection at Sent Church is seeking a new bilingual Spanish member to join our immigration legal services team. No legal background is necessary; comprehensive training will be provided.

The Intake Specialist/Administrative Assistant will complete welcome reception for the office and administrative support to Site Director and legal providers by performing a variety of general reception and administrative functions.

Part-time, hourly position with a target of 20-28 hours per week as follows: Monday, (possible Tuesday) Wednesday, Thursday from 10 am-5 pm (with some flexibility on ending time, if needed). Candidates should be detail-oriented, highly organized, trustworthy, with strong interpersonal and communication skills.

Core Responsibilities:
  • Answer office phone/doorbell – the first face/ voice of “welcome” to the office.
  • Schedule appointments for clients, answer general questions about hours, etc.
  • Welcome clients and complete intake process.
  • Receive and receipt fees.
  • Enter client information in office software portal in preparation for form completion.
  • Enter notices and other data into client profiles, manage filing of notices.
  • Make certain standard phone/text/email responses to clients as directed by legal staff.
  • Prepare mailings.
  • Prepare standard inactive/closing letters for legal staff.

Other Staff Responsibilities:
  • Fulfill any assignments that may arise to assist in the fulfillment of the IC office mission.
  • Be actively involved in a Christian church and some form of an adult small group and/or discipleship group.

Position Requirements:
  • Education – High School Diploma required; 2 years college preferred.
  • Bilingual Spanish – required.
  • Typing skills.
  • Familiarity with variety of computer programs.
  • Easily pick up new processes.
  • Interacts effectively with a variety of people and accents, friendly.
  • Able to process confidential information in an appropriate manner.
  • Excellent communication skills – verbal, non-verbal and written.
  • Ability to prioritize, focus on key objectives and multitask.
  • Detail-oriented, showing initiative and effective follow-through with assignments.
  • Embody Ministry Practices and Statement of Ethics (see Handbook).
  • Passionately seek to fulfill the vision and values of Sent Church (see Handbook).
  • Faithfully model Membership commitments of The Wesleyan Church (see Handbook).

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